Privacy Policy

We collect information you provide directly to us and information we gather automatically when you use our services. Here's what we typically collect:

• Contact information including your name, email address, and phone number when you inquire about our programs
• Educational background and career goals when you apply for our learning programs
• Payment information processed securely through our payment partners
• Learning progress and assignment submissions during your enrollment
• Website usage data including pages visited, time spent, and browser information
• Communication records from emails, chat sessions, or phone calls with our team

We only collect information that's necessary for providing our educational services or improving your learning experience. We never collect sensitive personal data like health records or financial account details directly.

Your information helps us deliver personalized education and support. We use collected data for these specific purposes:

We never sell your personal information to third parties or use it for purposes beyond what we've outlined here. All marketing communications are opt-in, and you can unsubscribe anytime.

We work with trusted partners to deliver our services effectively. Here's when and how we share your information:

• Payment processors handle transaction data securely and delete payment details after processing
• Cloud storage providers maintain encrypted backups of student progress and materials
• Email services send course updates and communications you've requested
• Analytics providers help us understand website performance without accessing personal identifiers
• Legal authorities only when required by Taiwan law or to protect our rights and safety

We never share your information with marketing companies, data brokers, or anyone not directly involved in providing your education. Any data sharing is governed by strict agreements requiring the same protection standards we maintain.

Under Taiwan's Personal Data Protection Act, you have important rights regarding your personal information. We make exercising these rights straightforward:

• Access Right: Request a copy of all personal information we hold about you, including how we're using it
• Correction Right: Update or correct any inaccurate information in your student records or contact details
• Deletion Right: Request deletion of your data when it's no longer needed for educational services
• Processing Restriction: Limit how we use your information while maintaining your account status
• Data Portability: Receive your learning progress and materials in a standard format
• Objection Right: Opt out of marketing communications or certain data processing activities

To exercise any of these rights, simply contact us using the information at the bottom of this page. We'll respond within 30 days and won't charge fees unless your request is clearly unfounded or excessive. We may need to verify your identity before processing requests involving sensitive information.

Protecting your information is a top priority. We've implemented comprehensive security measures to safeguard your data:

• Industry-standard encryption for all data transmission and storage
• Multi-factor authentication for all staff accessing student information
• Regular security assessments and vulnerability testing
• Secure data centers with physical access controls and monitoring
• Employee training on data protection and privacy best practices
• Incident response procedures for any potential security issues

While we implement strong security measures, no online system is completely risk-free. We recommend using strong, unique passwords for your account and notifying us immediately if you suspect any unauthorized access to your information.

We only keep your information as long as necessary for legitimate educational and business purposes:

When retention periods expire, we securely delete information using industry-standard data destruction methods. You can request earlier deletion in most cases, though we may need to retain some records for legal compliance or dispute resolution.

Your information is primarily stored and processed in Taiwan. However, some of our service providers operate internationally:

• Cloud backup services may store encrypted data copies in secure international data centers
• Email communication services operate globally but maintain strict privacy protections
• Payment processors may route transaction data through international banking networks
• Website analytics providers aggregate usage data across international servers

All international transfers comply with Taiwan's data protection requirements and include appropriate safeguards like standard contractual clauses, adequacy decisions, or certification schemes. We ensure international partners maintain equivalent protection standards.

Our website uses cookies and similar technologies to improve your browsing experience and understand how you interact with our content:

• Strictly necessary cookies for login, form submission, and security features
• Performance cookies to understand popular content and improve navigation
• Functional cookies to remember your language and accessibility preferences
• Analytics cookies (with your consent) to measure website effectiveness

You can disable cookies through your browser settings, though this may limit some website functionality. We don't use cookies for advertising or tracking across other websites.

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or industry best practices. When we make significant changes:

• We'll update the "last modified" date at the top of this policy
• Current students receive email notification about important changes
• Significant modifications are posted prominently on our website
• We provide clear explanations of what's changed and why

Continued use of our services after policy updates indicates your acceptance of the changes. If you disagree with modifications, please contact us to discuss your concerns or exercise your right to data deletion where applicable.